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Case Intake Form

Case Intake Form

"*" indicates required fields

Product / Application*

Can be found via Settings > System Information > Application version
Information about your version
Download the latest version (2.3.27.0) via: https://integrations.dpd.nl/dpd-shipper/dpd-shipper-local/installation-setup/.
FAQ about (installing) version 2.3.27.0: https://integrations.dpd.nl/update-process-shipper-local/.
For more information, go to: https://integrations.dpd.nl/dpd-shipper/dpd-shipper-central/.
For more information, go to: https://integrations.dpd.nl/dpd-shipper/dpd-shipper-local/.
For more information, go to: https://integrations.dpd.nl/dpd-shipper/dpd-shipper-webservices/.
For more information, go to: https://www.dpd.com/nl/nl/support/dpd-insights/.
For more information, go to: https://integrations.dpd.nl/plugins/.
For more information, go to: https://www.dpd.com/nl/nl/mydpd-app/.

The email address of your sales- or account manager. When filled in, they will also be informed about the case.
14 digits parcel number related to the issue.
Can be found on the invoice as debtor number or on the parcel label as sender account.
Can be found within DPD Shipper via Settings > Configurations. Number of the pickup addresses.
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The Delis ID can be found in the login name of Shipper (e.g. admin@delisid).

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All files and screenshots which can help us identify the problem.
Drop files here or
Accepted file types: jpg, gif, png, pdf, jpeg, doc, docx, csv, xlsx, Max. file size: 1 MB, Max. files: 5.
    This field is for validation purposes and should be left unchanged.

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    DPD Shipper

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    About us

    DPD Nederland is part of Geopost, which in turn is part of the French Groupe La Poste. Geopost, a European leader in parcel delivery and solutions for e-commerce, operates in 49 countries across all continents through its network of expert delivery brands.

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