Shipper Local – Installation, Setup and Update

Important notice before installing or updating DPD Shipper Local

• Installation must be performed by someone with IT expertise and full administrative rights on the system. This is a mandatory requirement.
• Antivirus software may block parts of the installation. To prevent this, manually add the DPD Shipper Local installation folder C:/Program Files/DPD to your antivirus exclusions.
• In rare cases (especially when installed as a service), the application may fail to start. If this happens, reinstall the new version using a different port (e.g., 8081 instead of 8080). This can be adjusted in the installation setup.

Installation Requirements

Minimal system requirements to install and run the DPD Shipper application are listed in the following table.

Installation File

1. Start the installation by running the setup file ‘DPD Shipper_X_X.exe’. You can find the most recent version here.
2. Click on the latest available DPDShipper_2_3_X_X folder (version 31):
3. Download the available .exe file
4. Open the downloaded file
5. If you get a Windows protection notification, click on ‘more information’/’Meer informatie’
6. Click on the button ‘Run anyway’/’Toch uitvoeren’
   
7. Install DPD Shipper local as an application or as a service and follow the steps of the general installation process.
8. Activate your configuration via the activation code received per email.
   

Installation and First Run

The installation of DPD Shipper application hast wo different options, application and service mode. It is upon user and business requirements to decide what type of mode to install.

1. When installed as a application, the program can access all printers and network drives installed on your computer. However, the program must be run manually.
2. When installed as a service, the program is running in the background at all times and does not need to be started manually. However, by default, the service does not have access to printers that have been installed on a print server and then shared.

• Before installation where you change the database connection from SQLite to PostgreSQL or vice versa, you must first log out of Shipper.
• In demo mode, user is able to create test shipments, pickup orders, recipients etc., but data created in demo mode won’t be accessible after configuration update.
• To update to the full configuration, activate your configuration.

Installation as an Application

For installation as a Windows application, select ‘Application’, adjust the port number if required and click on ‘install’. Default DPD Shipper port is 8080.

Installation as a Service

If you want DPD Shipper application to run as a service, then select ‘service’ as an option. Two fields are displayed:

• Run service under account
  • If shipper was already installed before with configured account and password, let these fields empty to use same account under which the service will run. If Shipper was not installed as Service before and fields are empty, service will run under account NETWORK SERVICE. To run service under your account, add your account to Run service under account field as: yourDomain\yourPCname
• Service account password field. Enter your account password to this field. Enter correct data, note that if you enter wrong user name, service will not be set to your account and if you enter wrong password, you will be noted at the end of installation.

Adjust the port number if required and click on ‘install’. Default DPD Shipper port is 8080.

Installation Process

After selecting application or service, follow the rest of the installation process:

• Confirm the Windows dialog to allow the application to start the installation. Installer shows the progress of the installation. If installation fails in some part, try to disable antivirus
• Wait until the installer finish and click on exit to end the installation:
• The DPD Shipper application installation finished and the shortcut icon is on the desktop
• Double click on the short cut icon on the desktop. When the DPD Shipper application is installed in Application mode this console appears and will remain opened in background. To open DPD Shipper UI click on “Open Shipper web client” to shutdown DPD Shipper application server and all services click on “Shutdown”
  

Activation Code

To use the full version, you must activate a configuration. The configuration can be managed inputting activation code.

You will receive an activation code. Enter and activate your activation code via Settings → Configuration → Upload new configuration –> Activation code

Possbile Problems & FAQ

There is a rare case, that could happen after installation. If you have white screen after opening Offline Shipper application, then you have a couple options to fix this.

• Refresh the page, if it does not help you, then there are the next two possibilities to fix that problem
  • Delete the browser cache (local storage)
  • Open the browser in incognito mode

(!)More help can be found on our support, troubleshooting and FAQ page.

Updating DPD Shipper Local

The latest version of DPD Shipper Local is version 2.3.31.0. In DPD Shipper Local version 2.3.31.0, we’ve made changes to comply with the German Post Law. From January 1, 2025, parcels weighing over 10 kg or 20 kg delivered in Germany must be specially marked on the label according to the German Postal Law. Additionally, to the marking on the label it is essential that the correct parcel weight is provided in the data.
You can update manually to the new version. To update to version 2.3.31.0 directly, your current version must be at least version 2.3.27.0.
Depending on your current version, we have written out the steps you need to take for each of the following three scenarios:

1. Your version is 2.3.21 or older
2. Your version is 2.3.22 to 2.3.26
3. Your version is 2.3.27 or newer

Scenario 1: Version 2.3.21 or older
A manual reinstallation to DPD Shipper version 2.3.31.0 is required to be able to comply with the new German Post Law. DPD can support you in this process. Make sure your IT specialist joins you to ensure the session runs as smoothly as possible. If you want to make an appointment, please contact us via the Case Intake Form.

Scenario 2: Version 2.3.22 to 2.3.26
A phased update is needed. To update to version 2.3.27.0, you’ll need to use the installation file from https://dpdnl.nl/download/Applications/DPD%20Shipper%20Local_Central/installatie%20file/.

Please follow these steps:

1. Turn off the DPD Shipper application or service.
2. Navigate to C:\ProgramData\DPD\Shipper and create a copy of the Shipper folder (this way you’ll have a backup).
3. Download and run the installation file.
4. After the successful update, keep the application running for a while, as the database update continues in the background. This duration depends on the size of the the database; larger databases will take longer, and the Shipper may display a white screen with a loading circle during this time.

Once on version 2.3.27.0, you’ll be ready to update to 2.3.31.0.

Scenario 3: Version 2.3.27 or newer
You are ready to update to 2.3.31.0 with the file on https://dpdnl.nl/download/Applications/DPD%20Shipper%20Local_Central/installatie%20file/.