Contact Sheet

Contact information of different DPD departments.

  1. Introduction

    Below you’ll find contact information of different departments at DPD. This helps you to find the right contact for your subject.

  2. Customer IT

    You can contact Customer IT for all questions related to:

    • DPD Shipper labeltools (Shipper Central, Local and Webservices)

    Contact Details
    Most of the information about the DPD Shipper labeltools can be found on this website. Find the information about your labeltool via https://integrations.dpd.nl/dpd-shipper-overview/.
    For more general information suitable for all solutions, have a look at: https://integrations.dpd.nl/dpd-shipper/other-information/.

    If this website didn’t answer your question, you can contact us in the following ways:
         Case Intake Formulier

  3. Plugins / DPD Connect eCom

    You can contact X-Interactive for all questions related to:

    • Plugins (e.g. Shopify, WooCommerce, Bol.com)
    • DPD Connect eCom

    Contact Details – X-Interactive
         +31(0)591-319123
         support@x-interactive.nl

  4. Customer Service

    You can contact Customer Service for all questions related to:

    • Tracking of parcels
    • Address issues of parcels / Parcel exceptions
    • Questions about Collection Requests

    Contact Details
         +31(0)318-703170
         customerservice@dpd.nl

  5. Sales Support

    You can contact Sales Support for all questions related to:

    • New parcel ranges
    • Rates and surcharges
    • Products, options and services
    • Possible destinations
    • Pick-up procedures
    • Terms and conditions
    • Request copy invoices

    Contact Details – Sales Support Noord
         +31(0)318-703140
         salesteamnoord@dpd.nl

    Contact Details – Sales Support West
         +31(0)10-2669140
         salesteamwest@dpd.nl

    Contact Details – Sales Support Zuid
         +31(0)499-339927
         salesteamzuid@dpd.nl

    Contact Details – Direct Sales
         +31(0)318-703180
         telesales511@dpd.nl

  6. Transport Planning

    You can contact Transport Planning for all questions related to (Mo to Fri 08:30-17:30):

    • Pick-up of your packages
    • Driver related information
    • Transport related information

    Contact Details
    DPD Central Planning
         +31(0)499-339938
         centralplanning@dpd.nl

    Transport Planning Amsterdam (Vijfhuizen)
    Depotcode: 0516
         +31(0)20-4802910
         planning516@dpd.nl

    Transport Planning Beverwijk
    Depotcode: 0517
         +31(0)20-4802910
         planning516@dpd.nl

    Transport Planning Etten-Leur
    Depotcode: 0525
         +31(0)10-2669180
         planning525@dpd.nl

    Transport Planning Goes
    Depotcode: 0529
         +31(0)522-237822
         planning529@dpd.nl

    Transport Planning Joure
    Depotcode: 0515
         +31(0)513-417830
         planning515@dpd.nl

    Transport Planning Maastricht
    Monday to Saturday 06:00-20:00
    Depotcode: 0523
         +31(0)6-21387042
         planning523@dpd.nl

    Transport Planning Meppel
    Depotcode: 0513
         +31(0)522-237824
         planning513@dpd.nl

    Transport Planning Oirschot
    Depotcode: 0522
         +31(0)499-339949
         planning522@dpd.nl

    Transport Planning Rijssen
    Depotcode: 0512
         +31(0)548-374970
        planning512@dpd.nl

    Transport Planning Rotterdam (Berkel & Rodenrijs)
    Depotcode: 0521  (0519 – 2nd wave)
         +31(0)10-2669120
         planning521@dpd.nl

    Transport Planning Tynaarlo
    Depotcode: 0514
      +31(0)592-544475
         planning514@dpd.nl

    Transport Planning Veenendaal
    Depotcode: 0511
         +31(0)318-703120
         planning511@dpd.nl

  7. Finance

    You can contact Finance for all questions related to:

    • Outstanding invoices
    • Collected amounts
    • Paid credit notes

    Contact Details
         +31(0)318-703110
         debiteuren@dpd.nl

Was this post helpful?(Required)