Why do I need to update DPD Shipper Local?
From January 1, 2025, parcels weighing over 10 kg or 20 kg delivered in Germany must be specially marked on the label according to the German Postal Law. Additionally, to the marking on the label it is essential that the correct parcel weight is provided in the data.
In which version will this change be applied?
To comply with the German Postal Law, you should be on version 2.3.31.0. This version will be released on November 23, 2024.
How do I upgrade to the correct version?
To update to version 2.3.31.0, your current version must be at least version 2.3.27.0. We written out three scenario’s that can apply to you.
- Your version is 2.3.21 or older
- Your version is 2.3.22 to 2.3.26
- Your version is 2.3.27 or newer
I am updating from version 2.3.21 or older, what do I need to do?
A manual update to the latest DPD Shipper version (2.3.27.0) is required to comply with the new German Post Law. You will be contacted before November 15 to make an appointment with our CIT department. Make sure your IT specialist joins you to ensure the session runs as smoothly as possible.
Once on version 2.3.27.0, you’ll be ready to update to 2.3.31.0 when this version is released.
I am updating from version 2.3.22 to 2.3.26, what do I need to do?
A phased update is needed. To update to version 2.3.27.0, you’ll have two options:
- Within version 2.3.22 to 2.3.26.0 you’ll have the possibility to update to version 2.3.27.0 using the update button / modal. You can install 2.3.27.0 via this method.
- Use the installation file as mentioned here: https://integrations.dpd.nl/dpd-shipper/dpd-shipper-local/installation-setup/#installation-file.
For both methods, please take the following steps into account:
- Turn off the DPD Shipper application or service.
- Navigate to C:\ProgramData\DPD\Shipper and create a copy of the Shipper folder (this way you’ll have a backup).
- Method 1 – Start the DPD Shipper application or service and use the update button / modal (this will upgrade you to version 2.3.27.0).
Method 2 – Download and run the installation file. - After the successful update, keep the application running for a while, as the database update continues in the background. This duration depends on the size of the the database; larger databases will take longer, and the Shipper may display a white screen with a loading circle during this time.
Once on version 2.3.27.0, you’ll be ready to update to 2.3.31.0 when this version is released.
Update Modal
Update Button
I am updating from version 2.3.27 or higher, what do I need to do?
At this point there is no action needed. You are ready to update to 2.3.31.0 when this version is released.
Do I need to make a backup before I update my version?
If you update from version 2.3.22 or higher, you don’t have to make a backup. But to be sure, we always advise you to create a backup.
We do advise to create a copy of C:\ProgramData\DPD\Shipper as a backup.
Do I need to backup my address book and/or something else?
No, the DPD Shipper Local address book and all customer data is included in the database, so there is no need to backup any other files or folders. You will not lose any data.
By copying your database, you’ve also create a backup before updating.
However, if you want to make a backup of your address book data, you could easily make an export by using the ‘arrow-up icon’. Also have a look here.
Can DPD support me?
Yes. If your version is 2.3.21 or older, DPD will help you reinstalling DPD Shipper local on your PC.
For versions 2.3.22 to 2.3.26 and 2.3.27 or higher, you can use our Case Intake Form to contact us.
Do I need to close DPD Shipper Local before installing the new version when using the .exe file?
Yes, we recommend closing DPD Shipper Local before the update. First download the .exe file, close the DPD Shipper local application and than run the execute file.
If I use the .exe file, do I need to uninstall the old version first or isn’t that necessary?
No, the installer is designed to perform an update without uninstalling anything beforehand. We only recommend closing DPD Shipper Local before the update.
Do I need the activation code after the update to reactive my account?
No, after the installation, configurations will stay activated as before.